In light of the wave of negative feedback and complaints, Warner Bros. has elected to suspend all sales of the PC version of Arkham Knight.
By all accounts, the latest game in the Arkham series (trilogy, if you ask developer Rocksteady, who has chosen to ignore Arkham Origins) is a very good game. On console, at least. On PC, it has been plagued by technical issues, like frequent framerate dips and audio glitches. It also comes with a 30 fps cap, much to the chagrin of high end PC users, and lacks graphical features like ambient occlusion and rain textures, which are present on the console versions of the game. It is another case of a game made for consoles with a very poor PC port. You can read the statement released by Warner Bros. on their official forums below:
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here:http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
As someone planning to purchase this game in the near future, I am glad that they pulled the game. Also, while it does not excuse such a shoddy showing from a AAA game, it is worth noting that not every publisher. would be willing to take the financial hit in order to fix the game and then re-release it (looking at you Ubisoft). Hopefully the get the necessary fixes in quickly so that people who have already purchased the game and want to have the same experience that console gamers are having and enjoy their purchase. In the meantime however, I’m sure that most PC gamers, like yours truly, have a huge backlog of Steam games to work through while we wait.
If you’re a console gamer, you can get the game for PS4
and on Xbox One.
Pictures courtesy of Steam